FREE SHIPPING ON ORDERS $75+ , PLEASE NOTE THAT SHIPPING MAY BE DELAYED DUE TO COVID-19.

Terms

PRIVACY POLICY

NEWSLETTER

BRUCEGLEN’S NEWSLETTER IS USED TO COMMUNICATE PROMOTIONS, PRODUCT AVAILABILITY, EVENTS AND DISCOUNTS TO OUR SUBSCRIBERS. TO SUBSCRIBE WE REQUEST YOUR NAME AND EMAIL ADDRESS. IF FOR ANY REASON THE SUBSCRIBER CHOSES TO CANCEL, THERE WILL BE AN “UNSUBSCRIBE” LINK AT THE BOTTOM OF EVERY NEWSLETTER TO DO SO.

COOKIES & SITE ACTIVITY

BRUCEGLEN USES COOKIES TO ENHANCE SITE EXPERIENCE. FOR CLARITY, COOKIES ARE SMALL FILES DEPOSITED IN YOUR DESKTOP. FOR USERS THAT VISIT OUR SITE, WE CAN AND MAY TRACK DOWN YOUR IP ADDRESS OR DOMAIN NAMES IF IT IS NECESSARY.

PURCHASES

WE COLLECT YOUR NAME, ADDRESS, PHONE NUMBER, EMAIL , CREDIT CARD OR YOUR PAYMENT SYSTEM INFORMATION TO COMPLETE YOUR ORDER. WE DO NOT GIVE OUT YOUR INFORMATION TO ANY THIRD PARTY SOURCE. IF CHOSEN NOT TO PAY THROUGH BRUCEGLEN.COM WE ASK THAT YOU EMAIL INFO@BRUCEGLEN.COM TO SEE IF THERE ARE ANY OTHER ALTERNATIVE WAYS TO PAY FOR YOUR PURCHASE.

RETURN POLICY

BRUCEGLEN STANDS BY ALL OF OUR PRODUCTS. WE OFFER EASY RETURNS OR EXCHANGES WITHIN 14 DAYS OF PURCHASE DELIVERY UNLESS FINAL SALE IS STATED. THE RETURN MUST BE IN OUR POSSESSION BY THE 14TH DAY FOR A REFUND TO BE PROCESSED. ITEMS RETURNED OUTSIDE THIS PERIOD WILL NOT BE ACCEPTED. 

TO BEGIN A RETURN, EXCHANGE OR STORE CREDIT, PLEASE EMAIL INFO@BRUCEGLEN.COM WITH YOUR 1) ORDER NUMBER 2) REASON FOR RETURN 3) CHOICE OF RETURN, EXCHANGE OR STORE CREDIT. IF YOU RETURN AN ITEM AND THE REASON FOR RETURN IS NOT A RESULT OF A MANUFACTURING DEFECT, A RETURNS FEE OF $10 WILL BE DEDUCTED FROM YOUR REFUND TO COVER SHIPPING AND RESTOCKING FEES. THERE ARE NO FEES FOR EXCHANGE OR STORE CREDIT.

PRODUCT RETURNED MUST BE IN THE EXACT SAME CONDITION AS THEY WERE RECEIVED. WE RESERVE THE RIGHT TO DENY A REFUND IF RETURNED MERCHANDISE DOES NOT MEET OUR REQUIREMENTS, I.E. FOUND TO BE DAMAGED, SHOWS SIGNS OF WEAR, OR IS WITHOUT ORIGINAL TAGS, STRAPS OR PACKAGING. IF YOUR RETURN IS NOT ACCEPTED, IT WILL BE SENT BACK TO YOU AND A REFUND WILL NOT BE ISSUED.

PLEASE NOTE WE DO NOT ACCEPT ANY LIABILITY IF THE PRODUCT IS LOST OR DAMAGED DURING ITS RETURN PASSAGE TO US.

ONCE YOUR RETURN HAS BEEN DELIVERED TO OUR RETURNS CENTER, IT CAN TAKE UP TO 14 BUSINESS DAYS FOR IT TO BE PROCESSED AND FOR YOUR REFUND TO BE ISSUED. THE REFUND WILL GO TO THE PAYMENT METHOD USED WHEN ORIGINALLY PLACING THE ORDER.

WE APPRECIATE YOUR UNDERSTANDING!